total experiences
replied on google
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difficulty withdrawing personal funds from the bank
Business reply on Google
Hi, Michael. Having an unpleasant experience when you were doing your bank operations can be inconvenient. If you wouldn't mind, we would welcome an email from you at [email protected] with your full name, phone number, and link to this Google review (no account numbers) to discuss your comments further. -Alfredo
Staff refused to expedite a debit card replacement for the customer.
Business reply on Google
Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social