Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Bank staff failed to return calls and follow up on requests.
Business reply on Google
Thank you for taking the time to provide us your feedback. To ensure we address this matter, please send more details in an email to [email protected] with your full name, phone number, your Google username and a link to your review. For security purposes, we ask that you do not include any account or card numbers in your message. -Anthony
Bank employee was rude and slammed change on the counter.
Business reply on Google
Thanks for bringing this to our attention, Maribel. At Wells Fargo Bank, we're committed to the highest standards.This is not the customer experience we strive for, and I hope you’ll accept my sincere apology for what happened. Please email me with your Google username at [email protected], and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing your concerns. -AJ, Wells Fargo HL Social
Inconsistent document requirements provided by different bank tellers