Whole Foods Market

Whole Foods Market

πŸ›’ Retail & Products Β· 11920 Domain Dr Β· Austin

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

59%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 21, 2026

Staff at Amazon pickup desk were poorly trained and unavailable

NeverTechnical IssueFrom Google Reviews
Jun 4, 2026

The coffee shop toaster is perpetually broken preventing sandwich preparation.

NeverCustomer ServiceFrom Google Reviews
Mar 21, 2026

Order canceled without notice and poor quality ground beef provided.

NeverProduct / Service QualityFrom Google Reviews
Mar 12, 2026

The quality of the prepared pizza has declined significantly.

NeverCustomer ServiceFrom Google Reviews
Feb 7, 2026

employees lack competence in packaging items for returns

Business reply on Google

Thank you for bringing this to our attention, Daniel. We will share your feedback with our internal team for further discussion and hope to work on addressing these issues.

NeverStaff BehaviorFrom Google Reviews
Jan 13, 2026

employees were unhelpful and rude to the customer

NeverStaff BehaviorFrom Google Reviews
Nov 11, 2025

Staff member was rude and disrespectful during an Amazon return.

NeverBilling & ChargesFrom Google Reviews
Oct 24, 2025

Customer overcharged for hot bar items and beer at checkout.

NeverBilling & ChargesFrom Google Reviews
Sep 17, 2025

The store overcharged for items by incorrectly weighing them at checkout.

Business reply on Google

We’re sorry this was your experience. If you’re willing, please connect with us at http://wfm.com/help so we can learn more and work to make it right.

NeverProduct / Service QualityFrom Google Reviews
Aug 15, 2025

Groceries purchased are spoiling within one to two days.

Business reply on Google

We're so sorry you were disappointed with your recent visits. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.

NeverOtherFrom Google Reviews
Jun 23, 2025

The store prices are significantly higher than nearby competitors.

NeverProduct / Service QualityFrom Google Reviews
Jun 6, 2025

Ready-to-eat meals were sold with same-day expiration dates.

Business reply on Google

We're so sorry you were disappointed on your recent visit, Starr. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.

NeverCustomer ServiceFrom Google Reviews
Feb 19, 2025

Dirty hot bar, old produce, and lack of cash payment options.

Business reply on Google

We’re sorry to hear about your experience, Nano. We strive to create a welcoming environment for all customers, and we appreciate your feedback. We’ll be sure to share your thoughts with the appropriate teams.

NeverDelivery & ShippingFrom Google Reviews
Jan 15, 2025

Delivery order was canceled without notification or explanation.

Business reply on Google

Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.

NeverCustomer ServiceFrom Google Reviews
Dec 13, 2024

Long coffee wait times and poor management oversight

Business reply on Google

We're so sorry you were disappointed on your recent visit, Alireza. We have sent your feedback to the store. We hope you have a good day!

NeverCustomer ServiceFrom Google Reviews
Oct 22, 2024

Staff ignored customer at grocery pickup and failed to locate order

Business reply on Google

Thanks for bringing this to our attention, Core. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.

NeverProduct / Service QualityFrom Google Reviews
Sep 3, 2024

Prepared food quality is poor and caused physical illness

NeverStaff BehaviorFrom Google Reviews
Aug 10, 2024

Staff member refused to process a return due to store policy.

Business reply on Google

Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.

NeverStaff BehaviorFrom Google Reviews
Jun 9, 2024

Employee exhibited rude behavior and alleged racial profiling toward a customer.

Business reply on Google

We are sorry to hear about your interactions and experiences while shopping at our Domain location, Honey. Thank you for bringing this to our attention, we will be sharing your feedback with our internal team for further discussion and hope to make your next visit to any of our locations in the future a better experience.

NeverProduct / Service QualityFrom Google Reviews
Dec 31, 2022

Store sold expired sour cream and undercooked bakery items.

Business reply on Google

Thanks for bringing this to our attention, Vanessa. We're sorry to hear about your experience at our Domain store, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.