total experiences
replied on google
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Staff at Amazon pickup desk were poorly trained and unavailable
The coffee shop toaster is perpetually broken preventing sandwich preparation.
Order canceled without notice and poor quality ground beef provided.
The quality of the prepared pizza has declined significantly.
employees lack competence in packaging items for returns
Business reply on Google
Thank you for bringing this to our attention, Daniel. We will share your feedback with our internal team for further discussion and hope to work on addressing these issues.
employees were unhelpful and rude to the customer
Staff member was rude and disrespectful during an Amazon return.
Customer overcharged for hot bar items and beer at checkout.
The store overcharged for items by incorrectly weighing them at checkout.
Business reply on Google
Weβre sorry this was your experience. If youβre willing, please connect with us at http://wfm.com/help so we can learn more and work to make it right.
Groceries purchased are spoiling within one to two days.
Business reply on Google
We're so sorry you were disappointed with your recent visits. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
The store prices are significantly higher than nearby competitors.
Ready-to-eat meals were sold with same-day expiration dates.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Starr. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Dirty hot bar, old produce, and lack of cash payment options.
Business reply on Google
Weβre sorry to hear about your experience, Nano. We strive to create a welcoming environment for all customers, and we appreciate your feedback. Weβll be sure to share your thoughts with the appropriate teams.
Delivery order was canceled without notification or explanation.
Business reply on Google
Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Long coffee wait times and poor management oversight
Business reply on Google
We're so sorry you were disappointed on your recent visit, Alireza. We have sent your feedback to the store. We hope you have a good day!
Staff ignored customer at grocery pickup and failed to locate order
Business reply on Google
Thanks for bringing this to our attention, Core. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Prepared food quality is poor and caused physical illness
Staff member refused to process a return due to store policy.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Employee exhibited rude behavior and alleged racial profiling toward a customer.
Business reply on Google
We are sorry to hear about your interactions and experiences while shopping at our Domain location, Honey. Thank you for bringing this to our attention, we will be sharing your feedback with our internal team for further discussion and hope to make your next visit to any of our locations in the future a better experience.
Store sold expired sour cream and undercooked bakery items.
Business reply on Google
Thanks for bringing this to our attention, Vanessa. We're sorry to hear about your experience at our Domain store, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.