Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Cashier used profanity and register malfunctioned during checkout.
Bakery staff provided poor customer service.
Business reply on Google
Thank you for the feedback, Yazmi. That's certainly not the experience we wanted you to have. We will be sharing your feedback with our internal team for further review and hope to make your next visit a better experience.
Staff member was rude and prevented customer from inspecting produce.
Business reply on Google
Thank you for the feedback, Nick. We will be sharing your feedback with our internal team for further review and hope to make your next visit a better experience.
Staff refused discount on damaged goods and improperly bagged fragile items.
Deli items spilled due to improper packaging and poor staff service.
Staff failed to remake a burnt pizza as promised.
Business reply on Google
Hi Mary, we'd like to take a closer look at this for you. Please contact us at wfm.com/help so we're able to best assist you. Thank you.
Order cancelled due to internal system failure after long wait time
The store sold rotten pizza causing the customer to become ill.
Business reply on Google
Thanks for bringing this to our attention, Peter. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Security guard physically assaulted customer during a dispute over a refund
Amazon pickup orders are frequently delayed or unavailable at this location.
Business reply on Google
We appreciate you bringing your concerns to our attention, and we have documented your feedback to relay to our team. We hope you have a nice day.
Customer experienced racial profiling and discriminatory comments from a staff member.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Staff refused to accept non-US identification for alcohol purchase.
Business reply on Google
Thank you for sharing your feedback with us, Elias. We apologize that your experience did not meet your expectations. While the decision to accept non-U.S. IDs is ultimately at the store’s discretion, we’ve documented your concerns and will share them with the team. We'd like to kindly inform you that federally recognized forms of identification in the U.S. include state-issued driver’s licenses or ID cards, passports, government issued tribal identification cards, and military IDs, for your referance. We appreciate your understanding and hope to provide you with a better experience in the future.
The store frequently lacks essential grocery items like eggs and milk.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Prepared food offerings were poorly stocked shortly after opening.
Business reply on Google
Hi Allen. We're sorry to hear your experience was less than 5 stars. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Celery purchased from the store contained insects.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Dee. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Customer reports verbal harassment and physical threats from staff and patrons.
Staff was rude and refused to assist with an order cancellation.
Business reply on Google
Thanks for bringing this to our attention, Kaleb. We're sorry to hear about your experience with one of our team members, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Store sold moldy produce and had inaccurate inventory information.
Business reply on Google
Thank you for bringing this to our attention. Please send us an email to [email protected] with your experience. We'd like to look into this.
Staff were rude and dismissive regarding a broken water refill machine.
Business reply on Google
We're sorry to hear this, and we appreciate you bringing this to our attention, Adam. Can you please contact us directly at www.wfm.com/help regarding your experience? We take matters like this very seriously and would like to look into this further.