Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
pizza staff are moody and unprofessional
Business reply on Google
We appreciate your feedback, Josue. It has been shared with our internal team for further discussion.
The store restrooms are consistently unsanitary and poorly maintained.
Business reply on Google
Thanks for reaching out, Logan. We’re really sorry this happened and appreciate you bringing it to our attention. We've shared your feedback with our internal team and hope to give you a much better experience in the future.
The matcha drink was poorly prepared with clumps and incorrect temperature.
Business reply on Google
Thanks for bringing this to our attention, Mackenzie. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Pineapple box contained mostly cores instead of fruit meat.
Business reply on Google
Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Aggressive solicitors are permitted to harass customers at the store entrance.
Business reply on Google
We’re truly sorry for the experience you had, and we’ve shared your feedback with our team to ensure we improve moving forward. If you have any further questions or concerns, please don’t hesitate to reach out to us at www.wfm.com/help. We're here to assist you!
Manager refused to provide food during a medical emergency
poor produce quality and high prices for non-organic items
Poor customer service, unhelpful staff, and dirty parking lot conditions.
Business reply on Google
Thank you for your feedback. We're always striving to improve and will use your comments to do better.
Manager displayed rude behavior and failed to provide reasonable disability accommodation.
Poor customer service for Amazon returns and difficult parking situation.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Staff were rude and unhelpful regarding prepared food orders.
Business reply on Google
We're disappointed to hear about your experience. Please contact us directly so we can address your concerns.
Excessive wait times due to slow cashier service during rush hour.
Business reply on Google
Hi Daniel, we're so sorry to hear about your recent visit to our store. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
Customer purchased spoiled pomegranate seeds and rotten baby tomatoes.
Business reply on Google
Hi Mikayla, we are sorry to hear that your experience was less than five stars. Please visit http://wfm.com/help to send us further details.
Staff member handled returned items aggressively and disrespectfully.
Customer dissatisfied with poor quality soup and payment policy restrictions.
Staff members were disrespectful and argumentative toward a customer.
Business reply on Google
Thanks for bringing this to our attention, Corrinna. We're sorry to hear about your experience at our Del Mar store, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
customer left after waiting for assistance at self-checkout
Business reply on Google
We are sorry to hear about your experience with the customer service, Blake. Please forward your review over to us at wholefoodsmarket.com/help and an agent will be more than happy to assist you with this serious issue.
staff members are consistently rude to customers at this location
Business reply on Google
We are sorry to hear about your experience with the customer service, Mack. Please forward your review over to us at wholefoodsmarket.com/help and an agent will be more than happy to assist you with this.
Purchased meat products contained excessive gristle and tendons.
Staff refused to brew fresh coffee and provided rude service.
Business reply on Google
Thank you for bringing this to our attention. We take all complaints and feedback seriously, so we would like to look further into this matter. Can you please contact us at www.wfm.com/help explaining any additional details and your contact information? Please also refer to this review in the email message, thanks.