Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Inaccurate shelf pricing and poor customer service experience.
The quality of organic produce has significantly diminished.
Staff refused to assist a disabled customer with slicing bread.
Business reply on Google
Hi Antonio, we're so sorry to hear about your recent visit to our Independence Heights store. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
purchased a moldy pastry and received poor customer service
Staff provided poor customer service and made the customer feel uncomfortable.
Staff dismissed concerns regarding mislabeled products and incorrect expiration dates.
Business reply on Google
Thank you for letting us know, Horacio. We’ll share your feedback internally and work on resolving these concerns.
Staff member was rude and inattentive during an Amazon return.
Customer experienced rude and dismissive behavior from a floral department associate.
The cake was dry and customer service was inattentive.
Business reply on Google
I’m really sorry to hear about this. That’s not the experience we want you to have - thanks for bringing it to our attention.
Customer denied refund due to store policy and poor staff communication.
Business reply on Google
We are sorry to hear your experience was not 5-stars. Please feel free to contact us directly at wfm.com/help with any additional details.
Reverse osmosis water quality is poor at this location.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Sam. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Store produce quality is poor and items are sold expired.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Lisa. We have sent your feedback to the store. We hope you have a good day!
Amazon return was not processed and no receipt was provided
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Employee was unfriendly regarding the store's dog policy.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Hetty. We have sent your feedback to the store. We hope you have a good day!
Water purification machine is frequently out of service
Business reply on Google
We're so sorry you were disappointed on your recent visit, Efrain. We have sent your feedback to the store. We hope you have a good day!
Purchased spoiled milk, moldy raspberries, and insect-infested ground beef.
Business reply on Google
We're sorry to hear this was your experience, Zach. When you get a chance, please reach out to us at wfm.com/help. We'd love to look into this further.
Foreign object found inside prepared food wrap
Business reply on Google
We're so sorry to hear about your recent purchase. Please visit http://wfm.com/help to send us further details, and our team would be happy to review your feedback.
Store frequently lacks stock and sells spoiled food items.
Staff refused to correct a pricing error on the receipt.
The salad and hot bar selections are consistently poorly maintained.
Business reply on Google
We're so sorry you were disappointed on your recent visit. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.