Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Limited checkout options and unhelpful staff during a busy period.
Business reply on Google
Thanks for reaching out, Ganapathi. We appreciate your feedback and have passed it along to our team. Have more thoughts? Visit wfm.com/help anytime.
Unsafe parking garage conditions due to loitering and lack of security.
The hot bar food was dry and overpriced.
Produce quality and product availability have consistently declined.
The rotisserie chicken purchased was tough and appeared to be old.
The store had an unpleasant odor and poor parking conditions.
Store suffers from poor maintenance and inconsistent inventory and kitchen hours.
Business reply on Google
Thank you for being honest with us, Maria. We never want anyone to leave feeling disappointed. We’ve shared your message with the right people and hope to welcome you back with a much better experience next time.
Long wait times and unhelpful staff at the coffee station.
Business reply on Google
We’re sorry to hear this and would love the chance to make it right. If you can, please share more at http://wfm.com/help so we can look into it.
Staff failed to return forgotten item and enforced cart return policy.
Business reply on Google
We’re sorry to hear that your experience did not meet your expectations. Please contact us directly through our help link http://wfm.com/help so we can further assist.
Customer received spoiled produce and expired bread with poor service support.
Manager refused to honor a valid advertised sale price on pretzels.
Business reply on Google
We’re truly sorry your experience did not meet expectations. Please reach out to us at WFM.com/help so we can assist you further.
Soup was unavailable and staff refused to prepare more.
Business reply on Google
Thanks for bringing this to our attention, Victor. We're sorry to hear about your experience with the hot bar, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Poor road conditions near the store location discourage customer visits.
Store shelves were empty and prices were considered too high.
Store sold expired food items and had high pricing.
Business reply on Google
Thanks for bringing this to our attention, Zion. We're sorry to hear about your experience, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Salad bar and hot food bar are poorly stocked and maintained.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Employee provided incorrect restroom access information and acted dismissively.
Business reply on Google
We are sorry to hear your recent visit was less than 5 stars and would like to know more about your experience. Please feel free to contact us directly at wfm.com/help with any additional details. We hope to hear from you soon!
Staff refused to process an Amazon return at the service counter.
Business reply on Google
Thanks for reaching out to us. We have sent your feedback to the store. We hope you have a good day!
Hot food bar selection relies too heavily on fried foods.
Business reply on Google
We're so sorry you were disappointed on your recent visit, William. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
The quality of the pizza purchased was poor and disappointing.
Business reply on Google
Hi Charles! We're sorry to hear you were disappointed with the pizza your ordered. Our team would like to look into this. Please reach out with more details at www.wfm.com/help.