Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff provided poor customer service and were intrusive during checkout.
Self-checkout scale was broken without signage or staff notification
Pizza orders are consistently lost or not found upon arrival.
The pizza fell apart and was of poor quality.
Business reply on Google
Hi Pat, we'd like to take a closer look at this for you. Please contact us at wfm.com/help so we're able to best assist you. Thank you.
Staff are unable to assist with app-related information.
Bakery failed to complete custom cake order details as requested.
Staff member refused to provide a physical receipt for a return.
Catering food quality was poor and ingredients were not as expected.
Staff member was unhelpful and rude in the floral department.
Business reply on Google
We’re sorry to hear this and would love the chance to make it right. If you can, please share more at http://wfm.com/help so we can look into it
Store sold rusted salt containers and staff provided poor customer service.
Employee provided unwanted assistance and made condescending remarks to the customer.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Deli employee was rude and unhelpful regarding meat slicing request.
Business reply on Google
We’re truly sorry for the experience you had, and we’ve shared your feedback with our team to ensure we improve moving forward. If you have any further questions or concerns, please don’t hesitate to reach out to us at www.wfm.com/help. We're here to assist you!
Butcher refused to cut meat and self-checkout assistance was unavailable.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Driver left perishable groceries outside instead of at the correct location.
Business reply on Google
Hi Moni, we're so sorry to hear about your recent experience. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
Cashier was rude and mishandled items during the checkout process.
Business reply on Google
Thanks for bringing this to our attention Joshua. We're sorry to hear about your experience with our cashier and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Reduced product variety and limited hot bar selection at multiple locations.
Staff member was unhelpful and rude when asked for assistance.
Business reply on Google
Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Limited vegan food options and unpleasant fish odor in produce area.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
Multiple food products purchased were of poor quality and taste.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Whole Foods sold a bag of expired chips.
Business reply on Google
We are sorry to hear your recent visit was less than 5 stars and would like to know more about your experience. Please feel free to contact us directly at wfm.com/help with any additional details. We hope to hear from you soon!