total experiences
replied on google
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Grocery pickup service is inefficient due to parking and staff issues.
Store was closed during scheduled pickup hours
Staff are rude and produce selection is often expired.
The parking lot has insufficient and undersized parking spaces.
Staff displayed unprofessional behavior and discriminatory service toward the customer.
Excessive wait times for Amazon package returns at the store.
Customer was banned or flagged by store management
Cashier was uninformed and disrespectful during the transaction.
Unsanitary dog presence in the prepared food area.
Staff was unprofessional and the food quality was poor.
Hot food bar is not ready for service at opening time.
mold found on bakery items purchased from the store
Employee refused to assist customer with bags and spoke rudely
Customer service staff member was disrespectful and rude to the customer.
Business reply on Google
Thank you for bringing this to our attention, Zachary. Weβve passed it along to our internal team for review and will work to address the concerns youβve mentioned.
Long wait times for Amazon returns and poor parking availability.
Customers experienced racial profiling and poor service from store staff.
The parking lot at this location is extremely limited and difficult.
Business reply on Google
We appreciate your honest review and have documented your feedback to share with our internal team.
Manager exhibited discriminatory behavior and verbal aggression toward a customer.
Business reply on Google
Thanks for bringing this to our attention, Aaron. We're sorry to hear about your experience, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
The bakery cake had poor flavor and texture quality.
Business reply on Google
Hi Debbie, we are so sorry to hear about you disappointment. Visit http://wfm.com/help and our team would be happy to further assist.
Rude staff and obstructed aisles in the store