Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff followed and profiled customers during their shopping trip.
The item has a misaligned stone, faulty clasp, and cheap materials.
Staff restricted self-checkout access and displayed poor customer service.
Business reply on Google
Thanks for reaching out, J L. We appreciate your feedback and have passed it along to our team. Have more thoughts? Visit wfm.com/help anytime.
Aggressive solicitors outside the store entrance disturb customers.
Staff provided incorrect information regarding in-store cake ordering policies.
High prices for food quality and aloof staff behavior.
Aggressive solicitors harassing customers at the store exit
Business reply on Google
We're sorry to hear your experience was less than 5 stars and we appreciate you bringing this to our attention. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Long wait time for coffee service at the store
Business reply on Google
Thanks for bringing this to our attention, Maya. We're sorry to hear about your experience with the matcha, and we would like to look into this further. Please feel free to contact us directly at wfm.com/help with any additional details.
The store sells spoiled meat and stale bakery products.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Elena. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Coffee bar lacked service and meat department staff were impatient.
Business reply on Google
We're so sorry you were disappointed on your recent visit. We have sent your feedback to the store. We hope you have a good day!
Butcher staff exhibited rude and discriminatory behavior toward non-native English…
Business reply on Google
We’re sorry to hear this and appreciate you bringing it to our attention, Fei Fei. This is not the experience we aim to provide our customers. We’ll share your feedback with our team to investigate the issue.
Crab cakes were inedible due to poor quality and taste.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Poor food quality and closed amenities compared to other locations.
Business reply on Google
That's certainly not the experience we wanted you to have. When you get a chance, please reach out to us directly at http://wfm.com/help with any additional details. We'd love to look into this further.
The store frequently sells rotten produce.
Business reply on Google
Thanks for bringing this to our attention, Seema. We're sorry to hear about your experience with the produce, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
The chocolate cake was of poor quality.
The water machine is frequently broken and unreliable.
Business reply on Google
Thanks for sharing your feedback with us, Tesh. We’re sorry to hear about your recent visit and would like to look into this further. Feel free to visit http://wfm.com/help to send us further details. We hope to hear from you soon.
The store staff and cashiers are consistently rude to customers.
Business reply on Google
Thanks for sharing your feedback with us, Jesse. We’re sorry to hear about your recent visit and would like to look into this further. Feel free to visit http://wfm.com/help to send us further details. We hope to hear from you soon.
Employee displayed unprofessional and rude behavior during a return process.
Business reply on Google
Thank you for bringing this to our attention, Ryan. We apologize for the inconvenience and will be sharing your feedback with the store and our internal team for further review. We appreciate you stopping by and hope to make your next visit a better experience. Please feel free to contact us directly at wfm.com/help with any additional details.
Cashier was impatient and rude to customers during the checkout process.
Business reply on Google
Thank you for bringing this to our attention, Javy. We apologize for the inconvenience and will be sharing your feedback with the store and our internal team for further review. We appreciate you stopping by and hope to make your next visit a better experience. Please feel free to contact us directly at wfm.com/help with any additional details.
Poor quality ingredients and inadequate portion sizes in prepared food items.
Business reply on Google
Thanks for leaving the lovely remarks about two of our Prepared Foods team members, Monica. And, we're sorry to hear that recent in-store experiences have been disappointing. We'd like to look into this further, and hope you'll contact us directly at wfm.com/help with any additional details. Wishing you a great day!