Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Security staff falsely accused and physically grabbed a customer
The store experiences frequent shoplifting incidents.
Parking validation is denied for Amazon returns without a store purchase.
Store policy prohibits bringing personal e-scooters inside the premises.
Business reply on Google
Thanks for reaching out, Prithvi. We appreciate your feedback and have passed it along to our team. Have more thoughts? Visit wfm.com/help anytime.
Employee exhibited discriminatory behavior and refused to assist with bagging groceries.
Deli sandwich was sliced into multiple pieces making it fall apart.
Business reply on Google
Hi Justin, we'd like to take a closer look at this for you. Please contact us at wfm.com/help so we're able to best assist you. Thank you.
The store does not carry standard soda brands.
parking validation policy and store environment issues
The prepared pizzas purchased were burnt and inedible.
Business reply on Google
That's certainly not the experience we wanted you to have. When you get a chance, please reach out to us directly at http://wfm.com/help with any additional details. We'd love to look into this further.
staff violating health and sanitation protocols while handling food
Business reply on Google
We're sorry your experience wasn't a 5-star one. Please feel free to reach out to us at wfm.com/help. We'd love to hear your feedback!
Staff exhibited unprofessional behavior and discriminatory conduct toward the customer.
The store sold a burnt pizza to the customer.
Dogs allowed in store causing potential food contamination and health concerns.
Business reply on Google
We sincerely apologize for your experience and thank you for taking the time to bring this to our attention, Rahul. We would appreciate the opportunity to address your visit. Please don’t hesitate to reach out with any additional details, visit http://wfm.com/help and our team would be happy to further assist.
Staff refused to reheat pizza and displayed poor customer service.
Deli counter closes earlier than the posted hours
Business reply on Google
Thanks for bringing this to our attention. Please feel free to contact us directly at wfm.com/help with any additional details.
The sushi rice had poor consistency and the fish quality was low.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Mary. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Staff provided rude customer service regarding a return error.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Contaminated spinach box containing worms and eggs found.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Staff attempted to provide returned food items to a customer.
Business reply on Google
Thanks for bringing this to our attention, Kelly. We're sorry to hear about your experience, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Employee handled customer phone without permission during Amazon pickup
Business reply on Google
Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.