Woodforest National Bank
💳 Finance & Insurance · 7 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Bank staff at the Walmart location are rude to customers.
Customer experienced long wait times due to staff unavailability.
Customer experienced discriminatory service and long wait times by bank staff.
Business reply on Google
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to [email protected] so we can look further into your situation.
delayed transaction processing and inefficient error resolution procedures
Business reply on Google
We noticed your review. If you would like us to review anything regarding your experience, please send an email to [email protected] with your contact information and some additional details. Thank you.
Bank refused to provide change for business account before closing
Business reply on Google
Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to [email protected] with your contact information.
The bank provided poor service and dishonest communication.
Business reply on Google
Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to [email protected] with your contact information.
The bank provides incomplete information leading to unexpected extra fees.
Business reply on Google
We'd like to gather a few details. Please send an email with your contact information to [email protected].
Undisclosed fees and unhelpful manager
Business reply on Google
We appreciate your feedback. Would you mind sending an email to [email protected] with a good phone number to reach you? We'd be glad to address any concerns.
Excessive wait times for basic banking transactions at the branch.
Business reply on Google
We appreciate your feedback. Would you mind sending an email to [email protected] with a good phone number to reach you? We'd be glad to address any concerns.
Bank employee displayed rude and unprofessional behavior toward a customer.
Bank refused to close account despite customer providing identification documents.
Bank held funds without clear verbal disclosure of policy
Bank placed hold on funds without notice, then hung up on customer.
Bank employees are rude and provide poor customer service.
Long wait times and inattentive staff at the bank branch.
Bank representative failed to acknowledge or greet the customer.
Bank requires cash and account membership for money order services.
Card not working at night, no emergency contact available
Understaffed teller line with multiple employees not assisting customers
Bank refused to provide change for a non-account holder.