Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Undisclosed fees and unhelpful manager
Business reply on Google
We appreciate your feedback. Would you mind sending an email to [email protected] with a good phone number to reach you? We'd be glad to address any concerns.
Excessive wait times for basic banking transactions at the branch.
Business reply on Google
We appreciate your feedback. Would you mind sending an email to [email protected] with a good phone number to reach you? We'd be glad to address any concerns.
Bank employee displayed rude and unprofessional behavior toward a customer.
Bank held funds without clear verbal disclosure of policy
Bank placed hold on funds without notice, then hung up on customer.
Card not working at night, no emergency contact available
Understaffed teller line with multiple employees not assisting customers
Customer service staff were rude and unprofessional
Customer was charged twice after being told they wouldn't be
Bank staff refused to help with a transaction dispute and were rude.
Long wait times for debit card PIN and account access