Community-GoHealth Urgent Care
🩺 Health & Wellness · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff provided unprofessional care and failed to document medical information correctly.
Business reply on Google
Hi, thank you for taking the time to leave us a review - we are sorry to hear about your experience. If we can be of further assistance, please don’t hesitate to reach out to us: at www.gohealthuc.com/connect and we will escalate this matter to the appropriate contact on our team.
The urgent care facility has excessive wait times.
Business reply on Google
Thank you for sharing your feedback with us. Please reach out to us at www.gohealthuc.com/connect with any concerns or suggestions. Your experience is important to us, and we strive to exceed expectations with every visit.
Staff provided incorrect age eligibility information causing a long unnecessary wait.
Business reply on Google
Thank you for sharing your feedback with us. Please reach out to us at www.gohealthuc.com/connect with any concerns or suggestions. Your experience is important to us, and we strive to exceed expectations with every visit.
Long wait time despite having a scheduled appointment
Business reply on Google
Hi, thank you for taking the time to leave us a review - we are sorry to hear about your experience. If we can be of further assistance, please don’t hesitate to reach out to us: at www.gohealthuc.com/connect and we will escalate this matter to the appropriate contact on our team.
Staff lack medical knowledge and fail to provide adequate patient care.
Business reply on Google
Hello, we are sorry to hear about your recent experience. If we can be of further assistance or if you would like to speak to a manager, please reach out to us here: www.gohealthuc.com/connect.
Long wait time and unprofessional conduct by the attending physician.
Business reply on Google
Hi, we want to help you as quickly as possible. To connect you to the correct person, please fill out this form: www.gohealthuc.com/connect
Doctor made patient uncomfortable with personal questions and unsolicited advice
Business reply on Google
Hi, we want to help you as quickly as possible. To connect you to the correct person, please fill out this form: www.gohealthuc.com/connect
The patient experienced a long wait time despite having an appointment.
Business reply on Google
Hi, we’d love to connect with you offline to learn more about your concerns – for your privacy, could you please send us a note (www.gohealthuc.com/connnect) so we can better assist you?
The business failed to provide a receipt for HSA reimbursement.
Business reply on Google
Hi, we want to help you as quickly as possible. To connect you to the correct person, please fill out the form here: https://www.gohealthuc.com/bill-pay#billing-support
Front desk staff denied urgent care to a one-year-old child.
Business reply on Google
Thank you for sharing your feedback with us. Please reach out to us at www.gohealthuc.com/connect with any concerns or suggestions. Your experience is important to us, and we strive to exceed expectations with every visit.
Urgent care lacked supplies and staff provided unprofessional, rushed medical service.
Business reply on Google
We’re sorry your experience was unsatisfactory. Please let us know how we can improve – send our team a note, and someone will be in touch with you soon: www.gohealthuc.com/connect
unresponsive phone lines and excessive wait times for scheduled appointments
Business reply on Google
Hi there. We are sorry to hear about your recent experience. For your privacy, please send us a note (www.gohealthuc.com/connect) so we can provide a better experience next time. Thank you.
Front desk staff member exhibited rude and dismissive behavior toward patients.
Business reply on Google
Thank you for sharing your feedback with us. Please reach out to us at www.gohealthuc.com/connect with any concerns or suggestions. Your experience is important to us, and we strive to exceed expectations with every visit.
Patient removed from appointment list before scheduled time by rude staff
Business reply on Google
Hi, thank you for taking the time to leave us a review - we are sorry to hear about your experience. If we can be of further assistance, please don’t hesitate to reach out to us: at www.gohealthuc.com/connect and we will escalate this matter to the appropriate contact on our team.
Provider used AI to diagnose a dog bite instead of examining.
Business reply on Google
Hi, we want to help you as quickly as possible. To connect you to the correct person, please fill out the form here: https://www.gohealthuc.com/bill-pay#billing-support
Poor service and unprofessional staff behavior at the urgent care facility.
Business reply on Google
We’re sorry your experience was unsatisfactory. Please let us know how we can improve – send our team a note, and someone will be in touch with you soon: www.gohealthuc.com/connect
Staff failed to inform patient that the clinic lacked necessary labs.
Business reply on Google
Hi, thank you for taking the time to leave us a review - we are sorry to hear about your experience. If we can be of further assistance, please don’t hesitate to reach out to us: at www.gohealthuc.com/connect and we will escalate this matter to the appropriate contact on our team.
Nurse practitioner was rude and dismissive during the medical consultation.
Business reply on Google
We’re sorry your experience was unsatisfactory. Please let us know how we can improve – send our team a note, and someone will be in touch with you soon: www.gohealthuc.com/connect
Front desk staff failed to provide professional greeting or acknowledgment
Business reply on Google
Thank you for sharing your feedback with us. Please reach out to us at www.gohealthuc.com/connect with any concerns or suggestions. Your experience is important to us, and we strive to exceed expectations with every visit.
Long wait times and poor communication regarding insurance and registration.
Business reply on Google
We’re sorry your experience was unsatisfactory. Please let us know how we can improve – send our team a note, and someone will be in touch with you soon: www.gohealthuc.com/connect