Little Spurs Pediatric Urgent Care
🩺 Health & Wellness · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The provider failed to correctly diagnose the patient's ear infection.
Business reply on Google
Thank you for sharing this feedback — we're sorry to hear about your experience. Please email [email protected] so our team can review your concerns and follow up.
Clinic provided no treatment or diagnosis for child's persistent cough.
Business reply on Google
We're sorry to hear about your experience and understand how upsetting this must be, especially before a trip. Please email [email protected] so our team can review and address your concerns.
Long wait times and unprofessional, dismissive medical staff.
Staff were rude and facility lacked necessary medical supplies for stitches.
Doctor misdiagnosed pneumonia as a cold and provided poor service.
Business reply on Google
We’re sorry to hear about this experience and apologize for the frustration you described regarding staff interactions. Please contact [email protected] so we can review and address your concerns.
Excessive wait times and poor staff assistance at the clinic.
Business reply on Google
We're sorry to hear about your experience and appreciate you sharing this feedback. Please contact [email protected] so we can learn more and work to improve our services.
Staff refused insurance verification and demanded an incorrect copay amount.
Business reply on Google
We're sorry to hear about your experience and take concerns about bias and billing very seriously. Please contact [email protected] so we can learn more and address this promptly.
Receptionist was rude and unhelpful regarding an alleged past due bill.
online appointment ignored while walk-ins were seen first
Business reply on Google
Thank you for sharing this feedback — we understand how frustrating scheduling and check-in issues can be. Please email [email protected] so we can learn more and address the situation.
Inaccurate diagnosis and failure to send prescription to correct pharmacy
Business reply on Google
Thank you for sharing your feedback. We strive to provide timely and efficient care, and we apologize for any miscommunication regarding the prescription process. Your concerns are important to us, and we encourage you to reach out to us directly at [email protected] for further discussion.
The doctor provided an incorrect diagnosis for the child.
Business reply on Google
Thank you for sharing your feedback. We strive to provide a positive experience for all who reach out to us and appreciate your perspective. If you have specific concerns you would like to discuss further, please reach out to us at [email protected].
Clinic denied medical care to a child over an disputed balance.
Business reply on Google
Thank you for sharing your feedback. We sincerely apologize for your experience and any confusion regarding account balances and billing practices. Your concerns are important to us, and we encourage you to reach out to us directly at [email protected] for further assistance.
receptionist was absent and unprofessional during the check-in process
Business reply on Google
Thank you for sharing your feedback. We strive to provide timely and friendly service, and we apologize that your experience did not meet these expectations. If you would like to discuss your concerns further, please reach out to us at [email protected].
Staff rushed the assessment and interrupted the patient's questions.
Business reply on Google
Thank you for sharing your experience. We appreciate your feedback as it helps us improve our patient interactions. If you would like to discuss your concerns further, please reach out to us at [email protected].
Inaccurate diagnostic testing led to incorrect treatment and additional medical costs.
Business reply on Google
Thank you for sharing your feedback. We strive to provide a thorough evaluation while prioritizing patient safety and well-being. We understand your concerns, and we encourage you to reach out to us directly at [email protected] for any further discussion.
Incorrect diagnosis and failure to perform necessary medical testing
Business reply on Google
Thank you for sharing your feedback. We take all concerns seriously and strive for the best in patient care. We encourage you to reach out to us directly at [email protected] to discuss your experience further.
Provider failed to diagnose pneumonia and ear infection during urgent visit.
Business reply on Google
Thank you for sharing your feedback. We understand how concerning health issues can be, especially during the holiday season. It's important to us that patients feel supported and informed, and we appreciate your input regarding the experiences you've described. If you have any further concerns, please reach out to us at [email protected].
Long wait times despite having a scheduled appointment
Business reply on Google
Thank you for sharing your feedback. We understand that wait times can be frustrating, and we are continually working to improve our scheduling processes. If you have further concerns, please feel free to reach out to us at [email protected].
Inaccurate medical diagnosis required follow-up care at the emergency room.
Business reply on Google
Thank you for sharing your experience. We strive to provide quality care and your feedback is important to us. For further assistance, please reach out to us at [email protected].
Provider failed to treat ear fluid and dismissed patient concerns.
Business reply on Google
Thank you for sharing your feedback. We strive to ensure every experience is positive, and we apologize for any frustration you felt during your visit. If you would like to discuss your concerns further, please reach out to us at [email protected].