HonorHealth Urgent Care
🩺 Health & Wellness · 3 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff failed to explain test results or provide a treatment plan.
Business reply on Google
Thank you for taking time to share this feedback. We take your care concerns very seriously. We would appreciate the opportunity to reach out to discuss your experience and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected] and we will connect you with patient relations.
Long wait times and ineffective medical treatment provided by staff.
Business reply on Google
Hi Matt, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].
Prescriptions were incorrectly sent to two different pharmacy locations.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Staff displayed unprofessional conduct and dismissed patient concerns.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Medical staff failed to diagnose pneumonia and serious respiratory illnesses.
Business reply on Google
Jennifer, thank you for taking time to share this feedback. We take your care concerns very seriously. We would appreciate the opportunity to reach out to discuss both you and your son's experiences and the quality of care you both recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number and your son's to [email protected] and we will connect you with patient relations.
Patient overcharged for a short medical visit with minimal assessment.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Staff refused to provide medical care for urgent patient needs.
Business reply on Google
Kseniya, we take these care concerns very seriously and would appreciate the opportunity to learn more about your son's experience. Please have your son or their medical point of contact email their contact information including the patient's name, a preferred phone number and the patient's date of birth to [email protected] so we can connect them with the patient relations coordinator.
Long wait time and unprofessional staff behavior at urgent care.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Urgent care refused to accept patient near closing time.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
medical staff failed to provide exam or follow up on injury
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Doctor refused to prescribe antibiotics for a worsening infection.
Business reply on Google
Hi Tommi, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].
Staff and physician were dismissive of patient's medical concerns and pain.
Business reply on Google
Marcia, thank you for taking time to share this feedback. We take your care concerns very seriously. We would appreciate the opportunity to reach out to discuss your experience and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected] and we will connect you with patient relations.
Doctor was dismissive and failed to diagnose daughter's bronchitis correctly.
Business reply on Google
Hello, Serenity. At HonorHealth, we want to assure you our top priority is making sure every patient feels truly valued and cared for. We take your care concerns very seriously and would greatly appreciate the opportunity to connect you with the patient relations coordinator to further discuss your concerns. If you are open to a further conversation, please email [email protected] with your name, date of birth and phone number. Thank you.
Staff refused medical assistance to the patient twice
Business reply on Google
Hi Dobby, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].
Inadequate physical examination and dismissive medical care provided by staff.
Business reply on Google
Hi Rachel, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].
Inadequate medication dosage prescribed based on patient weight
Business reply on Google
Wil, thank you for taking time to share this feedback. We take your care concerns very seriously. We would appreciate the opportunity to reach out to discuss your experience and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected] and we will connect you with patient relations.
The clinic refused to provide medical services and documentation.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Medical staff dismissed severe symptoms and delayed urgent hospital transfer.
Business reply on Google
Julianne, thank you for taking time to share this feedback. We take your care concerns very seriously. We would appreciate the opportunity to reach out to discuss your experience and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected] and we will connect you with patient relations.
excessive wait time resulted in patient leaving without receiving care
Business reply on Google
Hi Sarah, thank you for taking time to share your concerns regarding the wait time for your recent appointment. Your concerns have been shared with the practice manager. If you’re open to a conversation or if there is anything we can do to make this right, please email your contact information including your name, date of birth and phone number to [email protected].
The medical staff provided poor communication and lacked patient care.
Business reply on Google
Hi Becki, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].